What are the shipping charges? How is it priced?
Shipping is calculated on weight, dimension and distance. Delivery is often less than our customers expect. At the drop of a hat, we can supply a quote that includes both product and shipping. Remember that shipping charges become more economical the greater the quantity/weight. When calculating waste, it is better to err on the side of caution.

All North American orders are shipped via common carrier, courier or post; depending on the size and weight of the order.  We have shipping discounts via contract that we pass on to you.  Shipping charges do not usually increase proportionately; quite the reverse.  The larger the order, the less the shipping charge per boardfoot becomes.  Shipping is typically FOB Our Warehouse, Sidney, BC, Canada.  Call for a shipping quote.

If there appears to be damage in transit, please note this on the weigh bill that accompanies the shipment and contact us.  Our shippers have a good track record but sometimes the unforeseen happens. See our shipping page for more details.

All Prices are in Canadian Dollars and FOB Sidney, BC, Canada. American customers can use our handy currency converter throughout the site to compare prices.

Lumber
All our "rough" hardwoods and softwoods are sold by the board foot (unit of measure) unless as otherwise noted. One board foot (Bd.Ft. or BF) = 144 cubic inches. The formula to calculate BF, multiply thickness (inches) x width (inches) x length (feet) and divide by 12. As an example, 1"T x 6"W x 8'L = 4BF.

Veneer
All our veneers are sold by the Square Foot (Sq.Ft. or SF). Raw veneer will vary in size depending on the size of the log. Paper-backed veneer are generally 4' x 8' in size.

Do I allow for waste?
Feel confident that we will always select your order per your specifications. Remember that our stock is in a constant state of flux and that we will select your order to match your needs as closely as possible in an effort to eliminate waste. However, remember that you will nearly always incur a certain amount of waste; possibly as high as 30-40% in some species. Communication is the key!!

Also, remember that shipping charges become more economical the greater the quantity/weight. When calculating waste, it is more efficient to err on the side of caution

We accept Visa, MasterCard, Money Orders, Bank Transfers and Company/Personal Cheques. We reserve the right to hold orders until cheques have cleared our bank. Returned cheques are subject to a processing fee of $19.00. We do not offer COD shipping. 

• BC Residents - 5% GST and 7% PST
• AB, SK, MN, ON, YK, NV, NWT - 5% GST
• PQ, NS, NB, PEI and NF - 15% HST

Under the current Softwood Lumber Agreement between the US and Canada, all shipments - large and small - whether for personal or commercial use, require a Softwood Permit. This is in compliance with US Government regulations. Please contact Shelley if you'd like more information.